Terms of Service – Letty’s Unique Boutique LLC

Last Updated: July 4, 2026

OVERVIEW

This website is operated by Letty’s Unique Boutique LLC (“LUB,” “we,” “us,” or “our”).

Throughout these Terms of Service (“Terms”), the terms “you,” “your,” and “customer” refer to any person who accesses or uses our website, purchases products from us, participates in our live or social-media sales, or otherwise uses our services.

By accessing or using this website, placing an order, participating in an applicable live or social-media sale, or otherwise using our services, you agree to be bound by these Terms and by the policies applicable to your transaction, including our Legal Notice, Rules & Policies, Shipping Policy, Refunds & Returns Policy, Privacy Policy, and any other applicable terms or policies made available to you.

These documents are intended to be read together. If a specific policy applies to a particular transaction or issue, that more specific policy may govern that issue to the extent permitted by applicable law.

If you do not agree to these Terms, you should not use our website or services.

Our online store is hosted through Shopify, which provides the e-commerce platform that enables us to offer products and services online.

SECTION 1 – ELIGIBILITY & ONLINE STORE TERMS

By using this website or placing an order, you represent that you have the legal capacity to enter into a binding agreement or that you are using the website with the involvement and permission of a parent or legal guardian where required by applicable law.

You may not use our website, services, or products for any unlawful, fraudulent, abusive, or unauthorized purpose.

You may not violate any applicable law or regulation in connection with your use of our website or services.

A material violation of these Terms may result in restriction or termination of access to our services, cancellation of orders where legally permissible, or other appropriate action.

SECTION 2 – GENERAL CONDITIONS

We reserve the right, subject to applicable law, to refuse, limit, suspend, or discontinue service where reasonably appropriate.

Reasons may include, but are not limited to:

• Suspected fraud or unauthorized payment activity;
• Chargeback abuse or other payment disputes believed to be fraudulent or abusive;
• Repeated failure to complete agreed payment obligations;
• Material or repeated violations of our posted policies;
• Harassment, threats, abusive conduct, or interference with our business operations;
• Attempts to manipulate promotions, claims, discounts, or purchasing procedures;
• Resale activity where a product, promotion, or sale is expressly limited to personal use;
• Security concerns; or
• Other conduct reasonably necessary to protect customers, staff, the business, or the integrity of our sales process.

We may cancel orders, limit quantities, or restrict future purchases where permitted by applicable law and consistent with applicable policies.

Nothing in this section authorizes unlawful discrimination or any action prohibited by applicable law.

You may not reproduce, duplicate, copy, sell, resell, exploit, or commercially use any protected portion of our website or original business content without prior written permission, except as otherwise permitted by law.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We make reasonable efforts to provide accurate and current information. However, website content may occasionally contain typographical errors, inaccuracies, omissions, outdated information, inventory discrepancies, technical errors, or other inadvertent mistakes.

We do not represent that all information will always be complete, current, uninterrupted, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions and to update information when appropriate.

Product-specific information is also subject to the disclosures contained in our Legal Notice, including provisions concerning manufacturer changes, supplier-provided information, product images, packaging variations, and third-party sourcing.

Nothing in this section limits any right or remedy that cannot lawfully be limited or waived.

SECTION 4 – MODIFICATIONS TO SERVICES & PRICING

Product prices, promotions, availability, and offerings may change from time to time.

We may modify, suspend, or discontinue products, features, promotions, or portions of our services, subject to existing obligations and applicable law.

Price changes generally apply prospectively and do not alter completed purchases except where permitted by applicable law or where an obvious or inadvertent error must be addressed.

SECTION 5 – PRODUCTS, AVAILABILITY & ORDER ACCEPTANCE

Products may be limited in quantity and are subject to availability.

The submission of an order does not necessarily constitute final acceptance of that order. An order may be subject to payment verification, inventory confirmation, fraud screening, address verification, and other reasonable processing requirements.

To the extent permitted by applicable law, we reserve the right to:

• Limit quantities;
• Decline or cancel orders affected by suspected fraud or unauthorized payment activity;
• Address inventory discrepancies;
• Correct material listing or pricing errors;
• Cancel orders that cannot reasonably be fulfilled;
• Enforce stated purchase limits; or
• Take other reasonable action consistent with these Terms and applicable law.

If a paid order is canceled by us before fulfillment, any refund or other resolution will be handled in accordance with applicable law and the policies applicable to the transaction.

Product descriptions, images, packaging, sourcing, third-party brand references, trademarks, authenticity concerns, inspired fragrances, and manufacturer warranties are addressed more fully in our Legal Notice, which is incorporated into these Terms by reference.

Letty’s Unique Boutique LLC does not knowingly offer counterfeit merchandise for sale. Our sourcing practices and procedures for credible authenticity concerns are described in our Legal Notice.

All purchases are subject to our applicable Refunds & Returns Policy.

SECTION 6 – BILLING, PAYMENT & ACCOUNT INFORMATION

You agree to provide current, complete, and accurate billing, shipping, contact, and payment-related information as reasonably necessary to process your transaction.

Unless otherwise expressly stated, website orders must be paid according to the payment terms presented at checkout.

Orders may not be processed or fulfilled until payment has been successfully authorized or verified.

We may decline, hold, or cancel an order where reasonably appropriate due to:

• Payment failure;
• Suspected fraud;
• Unauthorized payment activity;
• Material inconsistencies in order information;
• Material policy violations; or
• Other legitimate transaction-security concerns.

For live sales, social-media sales, held orders, boxes, invoices, deposits, or other nonstandard purchasing arrangements, additional payment terms may be stated in our Rules & Policies or in the terms presented for the applicable sale.

Failure to complete agreed payment obligations may, where permitted by applicable law and the applicable policies, result in:

• Cancellation of unpaid orders or claimed items;
• Release of unpaid merchandise back into inventory;
• Deposit requirements for future participation;
• Restrictions on future claims or purchases; or
• Other reasonable enforcement measures.

Any deposit forfeiture or nonrefundable payment arrangement is subject to the specific terms disclosed for that transaction and applicable law.

SECTION 7 – SHIPPING, DELIVERY & FULFILLMENT

Orders are processed according to our applicable fulfillment procedures and Shipping Policy.

Processing and delivery timelines are estimates unless expressly stated otherwise.

Shipping and delivery may be affected by carrier delays, weather, emergencies, holidays, service interruptions, incorrect or incomplete addresses, or other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information and for reviewing order information for accuracy.

Once an order is tendered to a shipping carrier, delivery is performed by an independent third party. However, nothing in these Terms is intended to automatically eliminate or waive any responsibility or customer remedy that cannot lawfully be excluded.

Customers should monitor available tracking information and promptly report delivery concerns in accordance with our Shipping Policy and applicable claim procedures.

Issues involving delayed, lost, stolen, damaged, misdelivered, or otherwise disputed shipments will be reviewed and handled in accordance with our Shipping Policy, applicable carrier procedures, the circumstances of the shipment, and applicable law.

Website orders may also be subject to our Online Order Fulfillment & Add-On Policy, including any disclosed fulfillment window, consolidation procedures, add-on requirements, or potential split-shipment charges.

Any additional shipping charge will be disclosed or agreed to as required before it is imposed.

SECTION 8 – RETURNS, REFUNDS, ORDER ISSUES & CLAIMS

Returns, refunds, exchanges, defective-product claims, incorrect-item claims, missing-item claims, and other order concerns are governed by our Refunds & Returns Policy and applicable law.

Except where otherwise stated in our Refunds & Returns Policy or required by applicable law, sales may be final.

Return requests requiring prior authorization must follow the procedures stated in our Refunds & Returns Policy.

Customers should inspect orders promptly after delivery and report concerns within the timeframes stated in the applicable policy.

For missing-item, incorrect-item, damage, or fulfillment claims, we may reasonably request supporting documentation, which may include:

• Photographs of the shipping package;
• Photographs of shipping labels;
• Photographs of packaging materials;
• Photographs of the items received;
• An unboxing video, when available or when specifically required and reasonably disclosed for a particular claim process;
• Carrier information; or
• Other information reasonably necessary to investigate the claim.

Failure to provide reasonably requested information may affect our ability to investigate or resolve a claim. However, claims will be reviewed based on the available evidence, applicable policies, the circumstances, and applicable law.

Nothing in these Terms is intended to deny or waive any consumer right or remedy that cannot lawfully be denied or waived.

SECTION 9 – PRODUCT USE, SAFETY & CUSTOMER RESPONSIBILITY

Unless otherwise stated, products are intended for ordinary lawful use consistent with their labeling, instructions, warnings, and intended purpose.

Customers are responsible for:

• Reviewing product packaging, instructions, warnings, and age recommendations;
• Using products only as reasonably intended;
• Following applicable safety instructions;
• Reviewing ingredient information when allergies or sensitivities are a concern;
• Discontinuing use and seeking appropriate assistance when a concerning reaction occurs; and
• Keeping products away from children or pets when the product is not intended for them.

Letty’s Unique Boutique LLC generally does not manufacture the third-party products it resells and may rely in part on information supplied by manufacturers, distributors, suppliers, and other third parties.

We are not responsible for harm caused solely by misuse, unauthorized modification, use contrary to clear warnings or instructions, or other conduct outside the product’s reasonably intended use, to the extent permitted by applicable law.

Nothing in this section limits liability or customer rights where such limitation is prohibited by applicable law.

Product information, sourcing, packaging variations, images, third-party brands, inspired fragrances, and authenticity concerns are addressed further in our Legal Notice.

SECTION 10 – PROHIBITED USES

You may not use our website or services to:

• Engage in unlawful activity;
• Commit or facilitate fraud;
• Submit false, misleading, or unauthorized information;
• Abuse promotions, discounts, claims, payment systems, or store policies;
• Attempt unauthorized access to accounts, systems, or data;
• Introduce malicious code or interfere with website security;
• Harass, threaten, impersonate, or unlawfully target others;
• Infringe intellectual property or other legal rights;
• Scrape, harvest, or collect information through unauthorized means;
• Interfere with business operations or other customers’ use of the services; or
• Engage in conduct otherwise prohibited by applicable law.

Material violations may result in restriction or termination of services and other appropriate action.

SECTION 11 – THIRD-PARTY SERVICES & LINKS

Our website and business operations may use third-party providers, including e-commerce platforms, payment processors, shipping carriers, applications, technology providers, and external websites.

Third-party services may be governed by their own terms, privacy practices, policies, availability, and procedures.

We do not control every action, outage, delay, failure, or independent practice of third-party providers.

To the fullest extent permitted by applicable law, we are not responsible for losses caused solely by the independent acts, omissions, outages, or failures of third parties outside our reasonable control.

Nothing in this section limits any responsibility that cannot lawfully be excluded.

SECTION 12 – WARRANTIES & DISCLAIMERS

Except for any express promise specifically made by Letty’s Unique Boutique LLC in writing, we do not independently provide or extend a manufacturer’s warranty unless expressly stated.

Manufacturer warranties, where available, are governed by the applicable manufacturer’s terms and eligibility requirements.

Products sourced through independent wholesale, resale, distribution, liquidation, import, or other third-party channels may not qualify for manufacturer warranty coverage.

We do not warrant that the website will always be uninterrupted, secure, or free from technical errors.

To the fullest extent permitted by applicable law, any disclaimers contained in these Terms apply only to the extent legally enforceable.

Nothing in these Terms is intended to disclaim, restrict, or waive:

• Any implied warranty that cannot lawfully be disclaimed;
• Any express warranty actually made and legally enforceable;
• Any consumer protection right that cannot lawfully be waived;
• Liability for fraud or willful misconduct; or
• Any other right, remedy, duty, or liability that cannot lawfully be excluded or limited.

Additional product and warranty disclosures appear in our Legal Notice.

SECTION 13 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Letty’s Unique Boutique LLC will not be liable for indirect, incidental, special, or consequential damages arising solely from:

• Use of or inability to use the website;
• Technical interruptions outside our reasonable control;
• Independent acts or failures of third-party providers outside our reasonable control; or
• Other matters for which liability may lawfully be limited.

Any limitation of liability is subject to applicable law.

Nothing in these Terms is intended to exclude or limit liability for fraud, willful misconduct, or any other liability that cannot lawfully be excluded or limited.

Nothing in this section eliminates any consumer right or remedy that cannot lawfully be waived.

SECTION 14 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Letty’s Unique Boutique LLC and its owners, officers, employees, and agents from third-party claims, liabilities, losses, or reasonable expenses arising from:

• Your material violation of these Terms;
• Your unlawful use of the website or services;
• Your infringement of another person’s legal rights; or
• Your fraudulent or intentionally wrongful conduct.

This section does not require a customer to indemnify Letty’s Unique Boutique LLC for our own fraud, willful misconduct, or liability that cannot lawfully be shifted to the customer.

SECTION 15 – TERMINATION & RESTRICTION OF SERVICES

We may suspend, restrict, or terminate access to services where reasonably appropriate due to:

• Material or repeated policy violations;
• Fraud or suspected fraudulent activity;
• Unauthorized payment activity;
• Repeated failure to satisfy agreed payment obligations;
• Harassment, threats, or abusive conduct;
• Security concerns;
• Interference with business operations; or
• Other serious misuse of our services.

Any action taken under this section is subject to applicable law and does not authorize unlawful discrimination.

Termination or restriction does not eliminate obligations or rights that arose before termination.

SECTION 16 – GOVERNING LAW

These Terms are governed by the laws of the State of California and applicable federal law, without regard to conflict-of-law principles, except to the extent another jurisdiction’s mandatory consumer protection laws apply and cannot lawfully be waived.

Nothing in this section deprives a consumer of protections that cannot lawfully be waived by contract.

SECTION 17 – SEVERABILITY

If any provision of these Terms is determined by a court or other authority of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally permissible, and the remaining provisions will continue in effect to the extent permitted by law.

SECTION 18 – NO WAIVER

Our failure to enforce a provision of these Terms in a particular instance does not necessarily waive our right to enforce that provision later.

Any waiver must be legally valid and applies only to the specific matter for which it is given.

SECTION 19 – ENTIRE AGREEMENT & RELATED POLICIES

These Terms, together with the policies and notices applicable to the transaction—including our Legal Notice, Privacy Policy, Shipping Policy, Refunds & Returns Policy, Rules & Policies, and any specifically disclosed sale terms—constitute the applicable agreement between you and Letty’s Unique Boutique LLC concerning use of the relevant services and transactions.

Where a specific policy addresses a particular issue in greater detail, that specific policy may govern that issue to the extent permitted by applicable law.

Nothing in this section limits rights that cannot lawfully be waived.

SECTION 20 – CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our business practices, services, policies, or applicable requirements.

The revised Terms will be posted with an updated “Last Updated” date.

Changes generally apply prospectively as appropriate. Material changes will not retroactively eliminate rights or obligations where prohibited by applicable law.

Your use of the website after updated Terms become effective may be subject to the updated Terms to the extent permitted by applicable law. Where additional notice or consent is legally required, we will provide it as required.

SECTION 21 – ELECTRONIC COMMUNICATIONS

When you contact us electronically, place an online order, or otherwise communicate with us through electronic means, you consent to receive transaction-related communications electronically to the extent permitted by applicable law.

Marketing communications are subject to applicable consent requirements and opt-out rights.

SECTION 22 – CONTACT INFORMATION

Letty’s Unique Boutique LLC

Support: support@lettysuniqueboutique.com

Website: LettysUniqueBoutique.com